PRIVACY POLICY
Last updated: 23/06/26
Veyora operates this website. This policy explains what personal information we collect, how we use it, and your rights regarding it.
INFORMATION WE COLLECT
- Contact and order information you provide at checkout: name, email, shipping/billing address, phone number
- Payment information, processed directly by our payment provider (e.g. Shopify Payments, PayPal) — we do not store your full card number
- Device and usage information: IP address, browser type, pages viewed, referring site, collected automatically via cookies and similar technology
- Communications you send us: emails, chat messages, support requests
HOW WE USE YOUR INFORMATION
- To process and fulfill your order, and communicate with you about it
- To respond to customer service requests
- To send order updates and, if you opt in, marketing emails or SMS (you can unsubscribe anytime)
- To improve our website and product offering
- To detect and prevent fraud
SHARING YOUR INFORMATION
We share information with the third parties needed to run this store, including:
- Shopify (our e-commerce platform, which hosts our store and processes data on our behalf)
- Payment processors (to complete transactions)
- Shipping and fulfillment partners (to deliver your order)
- Analytics and advertising services (such as Google Analytics and Meta/Facebook Pixel), which may use cookies to understand site usage and measure ad performance
We do not sell your personal information to third parties for their own marketing purposes.
COOKIES
We use cookies and similar technologies to keep your cart contents, remember preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work correctly without them.
DATA RETENTION
We retain order and account information for as long as needed to fulfill orders, comply with legal and tax obligations, and resolve disputes.
YOUR RIGHTS
Depending on your state of residence (including California, Colorado, Connecticut, Virginia, and others with consumer privacy laws), you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain data sharing.
CHILDREN'S PRIVACY
Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
CHANGES TO THIS POLICY
We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.